Frequently Asked Questions
Everything you need to know about our illustrated home goods.
What kind of materials do you use for your prints and home goods?
We use premium, museum-grade archival paper for all prints and sustainably sourced cotton or wood for our home accessories to ensure long-lasting quality.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Processing times for custom illustrations may vary and are noted on the product page.
Do you offer international shipping?
Yes, we ship our illustrated goods worldwide! International delivery times usually range from 10-21 business days depending on your location and local customs.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return non-custom items in their original condition within 30 days for a full refund.
Are the colors on the screen accurate to the final product?
While we strive for perfect color matching, please note that colors may vary slightly due to different monitor calibrations and the natural texture of the printing materials.
Can I request a custom illustration for my home?
Absolutely! We love bespoke projects. Please contact us via our custom commission form to discuss your vision and receive a personalized quote.